Our tools help local governments manage and respond to service delivery requests timeously. The platform improves communication between residents and government agencies. ActiveCouncil fosters an atmosphere of cooperation and accountabilty with vetted and measurable goals.
Track service delivery metrics, evaluate requests resolution performance. Extract insights from system data like recent requests, request status and staff perfomance.
ActiveCouncil facilitates the sharing of relevant data between governments agencies, residents and organisations.
Import readily-defined processes into ActiveCouncil to promote transparent and prompt service delivery. Our workflow engine encourages the adoption of standardised processes as defined by the council and management.